Jody Thompson is one half of a dynamic duo with her partner Cali Ressler. They are trying to change the way work is done in organizations. They are behind the concept of ROWE – Results Only Work Environment – something they first introduced as internal consultants at Best Buy and which they’re now taking out to the world. You get a sense of their style and approach by the title of their book – Why Work Sucks and How to Fix It. The connection with Great Work is pretty clear – and in this conversation, Jody and I discuss:
- How their first attempt to introduce ROWE almost got them fired
- How “being mediocre” proved to be a powerful strategy (at least for a while)
- Why measuring how much time you spend working is a useless metric, and how busy-ness can end up being a death spiral
- Sludge – what it is, and why it needs to be shifted
